OUR SERVICE CULTURES: QUORVUS COLLECTION
Eidos shapes how we deliver our unique service culture for the Quorvus Collection. It gives our guest experience its special quality. Eidos means to deliver the distinctive character of local culture for our guests. It’s about creativity and imagination. It’s about immersing oneself in culture. It’s about enjoying the very best of the location, and being alive to inspiration. It provides the invigoration and dedication to deliver exceptional service, every day. It gives our culture the energy and style that sets us apart. It’s lived through each interaction. It’s the way we work as colleagues. Positive. Supportive. Celebratory.
OUR SERVICE CULTURES: RADISSON BLU
Yes I Can! is Radisson Blu's foundation to build 100% satisfaction for our guests. Underpinning everything we do across every part of our business is Yes I Can! - it’s simply our way of life. It builds one-on-one relationships with guests. It is the heart of our company. It’s about being upbeat, positive and pro-active. It’s about saying Yes! and making things happen, and every one of us can make a difference. It is empowerment and attitude. It is all about You! - our team, our guests.
OUR SERVICE CULTURES: RADISSON RED
Radisson RED is all about connecting with that ageless millennial mindset and believe that hotels can enhance their world via art, music, fashion and a distinctive connection. Our Creatives are therefore trained in ‘FLOW’ which is based on the philosophy: All that I do, I do with you. All that you do, you do with me, to reach a state of guest flow based on Engagement, Empowerment, Communication & Individuality.
OUR SERVICE CULTURES: PARK INN BY RADISSON
Park Inn by Radisson teams are Happy Makers. Park Inn hotels offer an experience that’s simple, colorful, friendly. It’s about saying Yes! and making things happen, where every one of us makes a difference. During the Adding Color to Life training that each of our Park Inn by Radisson team members go though, delegates experience and explore how they can bring the brand and hotel experience to life for our guests and our colleagues.