At the heart of Radisson Hotel Group is our brand promise, Every Moment Matters. More than our signature, it is simply how we do business and who we are at the core. Our service culture Yes I Can! underpins everything we do across every part of our business. It is simply our way of life and one of our beliefs: “We enjoy serving with our ‘Yes I Can!’ spirit”. Our service culture builds one-on-one relationships with guests, it opens doors and closes deals. It is the heart of our company. It is about being upbeat, positive and pro-active. It’s about saying Yes I Can! and understanding that every one of us can make a difference. It is empowerment and attitude; in other words, it’s about each and every one of us creating and delivering memorable moments every day, everywhere and every time.