Key Performance Indicators

Responsible Business Highlights and KPIs

2017 has been a memorable, and exciting year for Responsible Business. Our highlights have included

Think People
Think Community
Think Planet

160 Safehotels Alliance certified hotels
Employee satisfaction remaining strong at 87.9%
Balanced leadership builds momentum towards gender equality and development of our female talent
The Rezidor Business School celebrated its 20th anniversary
For the seventh year in a row, Rezidor is recognized as one of the world’s most ethical companies by the Ethisphere Institute

Close to 29,000 volunteer hours were completed by Rezidor employees
€1.2 million donated to charity
Blu Planet towel program at Radisson Blu helps to provide safe drinking water for life to more than 8,300 children
Over 50 Radisson Blu hotels participated in the Soap for Hopetm program in cooperation with our global supplier Sealed Air

Energy saving reaching 24%* since 2011 ^(*)
Reducing water consumption by 29% since 2007
Increasing the proportion of eco-labeled hotels in the group to 79%
Green Meetings offset 39,000 tons of carbon and plants an additional 39,000 trees

RB performance indicators	2017	2016	2015
Energy per m2 (kWh)^**	245	261	266
Energy per occupied room (kWh)^**	86	90	86
Water per Guest-night (litres) ^**	340	349	350
Carbon footprint per guest-night (kilograms CO2e)**	21.4	21.4	22.1
Safehotels Alliance certification	209	160	65

Like for like / Weather-adjusted
**Rezidor-managed and leased hotels 2015-2016 restated figures

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