Key performance indicators

Responsible Business Highlights and KPIs

2016 has been a memorable, and exciting year for Responsible Business. Our highlights have included

	160 Safehotels Alliance certified hotels Employee satisfaction remaining strong at 87.9% Balanced leadership builds momentum towards gender equality and development of our female talent The Rezidor Business School celebrated its 20th anniversary For the seventh year in a row, Rezidor is recognized as one of the world’s most ethical companies by the Ethisphere Institute
	Close to 29,000 volunteer hours were completed by Rezidor employees €1.2 million donated to charity Blu Planet towel program at Radisson Blu helps to provide safe drinking water for life to more than 8,300 children Over 50 Radisson Blu hotels participated in the Soap for Hopetm program in cooperation with our global supplier Sealed Air
	Energy saving reaching 24%* since 2011 ^(*) Reducing water consumption by 29% since 2007 Increasing the proportion of eco-labeled hotels in the group to 79% Green Meetings offset 39,000 tons of carbon and plants an additional 39,000 trees

Responsible Business Indicators	2016	2015	2014	2013
Energy/m2 (kWh) Rezidor ^(**)	250	254	266 ^(***)	279 ^(***)
Energy/occupied room (kWh) ^(**)	83	85	89 ^(***)	90 ^(***)
Water/Guest-night (litres) ^(**)	329	333	335	340
Carbon footprint per guest-night (kg CO2e)**	21.4	22.1	21.4	22.8
Climate analysis Employee Satisfaction	87.9	87.5	87.5	87
Safety & Security – Safehotels Alliance certification	160	65	n/a	n/a