With a presence in more than 80 countries, keeping hotel guests and staff safe in sometimes risky local situations is an essential part of our business. We 'Always care!' by involving every employee at every level of the company in maintaining a safe and secure environment for everybody.
Responsible business also incorporates caring for the health of guests and employees. We do so by only offering our guests environmentally friendly amenities, increasing the number of non-smoking rooms and promoting the use of seasonal and local produce in our restaurants.
We believe in promoting our staff from within and we are committed to develop each employee to their full potential.
- 160+ Safehotels Alliance certified hotels
- 2,050 People trained in our Business School in 2016
- Balanced leadership builds momentum towards gender equality and development of our female talent
- The Rezidor Business School celebrated its 20th anniversary in 2016
- Close to 900,000 hours of classroom & on-the-job training
- Since 2008 Responsible Business training for all employees
- Employee satisfaction remains high at 87.9%
- Rezidor is lead partner of the Youth Career Initiative
In many countries around the world - including both developed and developing nations - youth unemployment remains extremely high; far higher than other age groups in the population.
Globally the hospitality industry is almost uniquely placed to tackle this issue. With hotels often placed near disadvantaged communities but able to offer ground level employment opportunities to local people, with genuine career paths and prospects to climb the ladder, they can offer real hope to young people and their families.Discovering talent of underprivileged youth with the Youth Career Initiative
The Youth Career Initiative (YCI) is a global project to enhance the employability of young people which has been developed by the hotel industry for the hotel industry. YCI is a valuable program which allows hotels to make a real difference in the lives of its graduates and their families.
YCI conducts a three- to six-month education program which empowers disadvantaged young people and trains them for their future professional and social life. It helps students between 18 and 21 who have dropped out of school, lack the financial means to complete their education, or are at risk of exploitation. Success rates are impressive: 85% of the program’s graduates get a job at Rezidor hotels or another company, or continue their education. We are currently running successful YCI programs in five countries (Romania, Ethiopia, Lebanon, Senegal, and Zambia).
The Rezidor Hotel Group was part of a re-evaluation of the YCI model in 2017. The re-evaluation has helped to optimize YCI’s success and wider implementation in the hospitality industry.
Since 2016, we have a legal responsibility in the EU to provide information on allergens for all menus served, and an obligation to show a summary at a guest’s request. To respond an e-learning course on Food Safety Awareness is available from Rezidor's Learning Link training platform. The course covers the essential procedures, controls, and legal compliance required to ensure the safety of food. The course is suitable for anyone involved in the preparation, cooking, or serving of food. It enables individuals to improve their knowledge of food safety and understand the reasons behind food hygiene rules. It will also help employees to work safety with food within a care environment.
Detailed legal requirements in this respect vary from country to country. To go beyond compliance and put the health of our guests` center stage, we always place written information on allergens on our menus to create awareness and provide our Front-of-House team with an allergen summary sheet.